Home

What's New

News Release | U.S. PIRG | Consumer Protection

We Commend CFPB For Adding Consumer Stories To Public Complaint Database

Yesterday, the CFPB published the first batch (7,700) of consumer narratives or stories to the Public Consumer Complaint Database it began in 2011. We've used the database to publish five reports (so far) analyzing complaint trends in markets ranging from credit cards to student loans but we have also long urged the voluntary addition of stories to the data fields. Now, consumers can learn if what happened to them happened to anyone else. Now, researchers can track which banks are more responsive to particular problems and which ignore their customers. A good resource is now an excellent resource.

> Keep Reading
Blog Post | Financial Reform

The More I Hear About OPM Data Breach, The Less I Know, Except This: It's Bad | Ed Mierzwinski

Was it 4 million, 14 million or 18 million records breached (how many times) (likely) by Chinese hackers? Whose fault was it? The USOPM director says no one's. Really? Perhaps the worst data breach ever raises lots of questions, but I haven't heard any good answers. Federal employees, their families, their friends and their neighbors -- because all of them could be victims -- deserve better answers, just as they deserve better service than USOPM's credit monitoring provider is giving them.

> Keep Reading
News Release | ConnPIRG Education Fund | Public Health

Broad Array of Public Interest Groups Call on Subway, the World’s Largest Fast-Food Chain: Help Save Antibiotics!

A letter signed by nearly 60 public interest, medical, public health, environmental and animal welfare organizations was delivered to Subway Founder and CEO Fred DeLuca and Senior VP Suzanne Greco today, asking the restaurant giant to phase out meats produced with routine use of antibiotics (i.e. for growth promotion and disease prevention). As the largest fast-food chains in the world, Subway’s action on this issue would help tackle the growing health crisis of antibiotic resistance.

> Keep Reading
Blog Post | Consumer Protection

Hill Threats to CFPB Escalate As CFPB Protects Consumers, Servicemembers | Ed Mierzwinski

Today, the House Appropriations Committee, at the behest of both Wall Street and predatory lenders seeking to run amok, will vote to eliminate the CFPB's independence from the politicized appropriations process. Meanwhile, over at the CFPB, important work to protect consumers, including servicemembers, from unfair and predatory financial practices continues.

> Keep Reading
Blog Post | Consumer Protection

Data Breach Here, Data Breach There, Data Breach Everywhere! | Ed Mierzwinski

UPDATED 10 June Re DHS Breach: If you shop with plastic, have health insurance, pay taxes, work for the federal government, or (fill in blank) you’re at risk of a data breach. And with so much information about you already available on the Internet, it’s best not to select easy-search security questions like “Where were you born?” or answers like “Pizza.” What’s your best defense against identity theft? No, it isn’t credit monitoring, it’s a security freeze.

> Keep Reading

Pages

News Release | U.S. PIRG | Consumer Protection

We Commend CFPB For Adding Consumer Stories To Public Complaint Database

Yesterday, the CFPB published the first batch (7,700) of consumer narratives or stories to the Public Consumer Complaint Database it began in 2011. We've used the database to publish five reports (so far) analyzing complaint trends in markets ranging from credit cards to student loans but we have also long urged the voluntary addition of stories to the data fields. Now, consumers can learn if what happened to them happened to anyone else. Now, researchers can track which banks are more responsive to particular problems and which ignore their customers. A good resource is now an excellent resource.

> Keep Reading
News Release | ConnPIRG Education Fund | Public Health

Broad Array of Public Interest Groups Call on Subway, the World’s Largest Fast-Food Chain: Help Save Antibiotics!

A letter signed by nearly 60 public interest, medical, public health, environmental and animal welfare organizations was delivered to Subway Founder and CEO Fred DeLuca and Senior VP Suzanne Greco today, asking the restaurant giant to phase out meats produced with routine use of antibiotics (i.e. for growth promotion and disease prevention). As the largest fast-food chains in the world, Subway’s action on this issue would help tackle the growing health crisis of antibiotic resistance.

> Keep Reading
News Release | ConnPIRG | Consumer Protection

ConnPIRG Hails General Assembly’s Passage of First-in-the-Nation Student Loan Bill of Rights, Open Source Pilot Program

In the last 36 hours of the legislative session, the General Assembly passed two ConnPIRG-backed pieces of legislation designed to make college more affordable. The Student Loan Bill of Rights will make Connecticut the first state in the nation to establish a student loan ombudsman to regulate student loan servicers and assist student borrowers and parents. The Open Source Textbook bill will establish a pilot program on the use of open-source textbooks, which can dramatically reduce the cost of course materials, at the University of Connecticut in collaboration with the Board of Regents of Higher Education.

> Keep Reading

How Companies Turn Your Facebook Activity Into a Credit Score

This story in The Nation explains our work challenging the way data brokers use "black box," or secret, algorithms to make scoring decisions that may violate the law and deny credit opportunities. This work was also the subject of our recent livestream event featuring Professor Frank Pasquale and his new book, "The Black Box Society." We've now posted an archive of that event, in 3 chapters on our Youtube page.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

PIRG Commends Supporters of Duckworth Amendment to Protect Our Troops From High-Cost Loans

Last night, on a 32-30 bipartisan vote, the House Armed Services Committee supported the Tammy Duckworth (IL) amendment to strike language from the National Defense Authorization Act that would have delayed Pentagon-proposed improvements to the Military Lending Act of 2007. It's a critical victory for servicemembers, veterans and their families, although the fight to protect our troops from high-cost loans will continue.

> Keep Reading

Pages

Result | Public Health

KIDS’ SCHOOL LUNCHES NOW SAFER

For years, America’s schoolchildren have been eating beef, chicken and other foods that would have been rejected as substandard even by fast food chains. Thanks in part to our advocacy, the U.S.D.A. has stopped buying such low-quality meat for school lunches.

> Keep Reading
Result | Health Care

Young People Now Covered

This year, the federal health care reforms that ConnPIRG worked to win have started to pay off for young people. In the past, teens saw their premiums soar or were denied coverage when they turned 19, even if they’d been insured their whole lives. Now, they can remain on their parents’ plans until age 26. 

> Keep Reading
Report | ConnPIRG | Ed's Blog

Who pays for roads?

Many Americans believe that drivers pay the full cost of the roads they use through gas taxes and other user fees. That has never been true, and it is less true now than at any other point in modern times. Today, general taxes paid by all tax- payers cover nearly as much of the cost of building and maintaining highways as the gas tax and other fees paid by drivers.

> Keep Reading
Report | ConnPIRG Education Fund | Budget

Following the Money 2015

Every year, state governments spend hundreds of billions of dollars through contracts for goods and services, subsidies to encourage economic development, and other expenditures. Accountability and public scrutiny are necessary to ensure that the public can trust that state funds are spent as well as possible.

> Keep Reading
Report

Change the Market - Support Antibiotic-free Restaurants

These Connecticut restaurants have taken action to transition away from serving meat raised with antibiotics

> Keep Reading

The Innovative Transportation Index

A new report from ConnPIRG Education Fund and Frontier Group ranks American cities on how many new technology-enabled services and tools they have to meet transportation needs. It finds that Hartford ranks 61st  among the nation’s 70 largest cities.

> Keep Reading
Report | ConnPIRG Education Fund | Transportation

The Innovative Transportation Index

This report reviews the availability of 11 technology-enabled transportation services – including online ridesourcing, carsharing, ridesharing, taxi hailing, static and real-time transit information, multi-modal apps, and virtual transit ticketing – in 70 U.S. cities. It finds that residents of 19 cities, with a combined population of nearly 28 million people, have access to eight or more of these services, with other cities catching up rapidly.

> Keep Reading

Pages

Blog Post | Financial Reform

The More I Hear About OPM Data Breach, The Less I Know, Except This: It's Bad | Ed Mierzwinski

Was it 4 million, 14 million or 18 million records breached (how many times) (likely) by Chinese hackers? Whose fault was it? The USOPM director says no one's. Really? Perhaps the worst data breach ever raises lots of questions, but I haven't heard any good answers. Federal employees, their families, their friends and their neighbors -- because all of them could be victims -- deserve better answers, just as they deserve better service than USOPM's credit monitoring provider is giving them.

> Keep Reading
Blog Post | Consumer Protection

Hill Threats to CFPB Escalate As CFPB Protects Consumers, Servicemembers | Ed Mierzwinski

Today, the House Appropriations Committee, at the behest of both Wall Street and predatory lenders seeking to run amok, will vote to eliminate the CFPB's independence from the politicized appropriations process. Meanwhile, over at the CFPB, important work to protect consumers, including servicemembers, from unfair and predatory financial practices continues.

> Keep Reading
Blog Post | Consumer Protection

Data Breach Here, Data Breach There, Data Breach Everywhere! | Ed Mierzwinski

UPDATED 10 June Re DHS Breach: If you shop with plastic, have health insurance, pay taxes, work for the federal government, or (fill in blank) you’re at risk of a data breach. And with so much information about you already available on the Internet, it’s best not to select easy-search security questions like “Where were you born?” or answers like “Pizza.” What’s your best defense against identity theft? No, it isn’t credit monitoring, it’s a security freeze.

> Keep Reading
Blog Post | Consumer Protection

Event 5/11 re new book on black box decisionmaking & consumers | Ed Mierzwinski

UPDATED TO CONFIRM CFPB Speaker. We are hosting an event Monday, 5/11, from 9am-noon ET to discuss a new book, The Black Box Society, with author Frank Pasquale. Click Keep Reading to RSVP to attend in person or to watch the livestream. While credit bureaus have long functioned as black box gatekeepers to opportunity, panelists will discuss the growing use of more and more, even less transparent black boxes to categorize consumers in the digital economy.

> Keep Reading
Blog Post | Consumer Protection

U.S. House Considers Delay To Financial Protections for Servicemembers, Veterans | Ed Mierzwinski

(UPDATED 30 April): Last year the Department of Defense proposed needed improvements to the 2007 Military Lending Act, since high-cost lenders were exploiting loopholes to evade the law's 36% APR cap on loans to servicemembers to make loans at 400% APR or more, harming military families and threatening unit preparedness to defend the nation. Now, days before a committee vote, predatory lenders have succeeded in convincing House Armed Services Committee leaders to insert language into the National Defense Authorization Act that would delay the DoD regulations up to a year while needless, redundant studies are prepared. Only in Washington.

> Keep Reading

Pages

Priority Action

The overuse of antibiotics on factory farms is threatening these lifesaving medicines. Call on big restaurants to do their part and stop buying meat raised with critical antibiotics.

Support Us

Your donation supports ConnPIRG’s work to stand up for consumers on the issues that matter, especially when powerful interests are blocking progress.

Consumer Updates

Join our network and stay up to date on our campaigns, get important consumer updates and take action on critical issues.
Optional Member Code