Consumer Protection

This week the CFPB ordered Bank of America to return $727 million to credit card customers for deceptive marketing and unfair billing practices.

News Release | ConnPIRG Education Fund | Consumer Protection

Spirit Is Most Complained-About Airline

Spirit Airlines passengers are most likely to complain about their experience, according to a report released today by the ConnPIRG Education Fund. Among major airlines, Spirit generates the most complaints for its size and generates an increasing number of complaints each year. Other most-complained about firms include Frontier Airlines, United Airlines, and American Airlines.

Report | ConnPIRG Education Fund | Consumer Protection

The Unfriendly Skies

Consolidation in the airline industry, along with pressures created by new security rules and the recent high cost of aviation gasoline, has changed the way we fly. It seems as if every consumer has an airline travel story—how they were trapped on the tarmac, tricked by fees, missed their connection, or lost their bag.

Today, ConnPIRG joined AARP CT and the Connecticut Citizen Action Group to call on lawmakers to pass strong reforms to the broken competitive electric supplier market.

Avoiding the Debt Trap

By | Abe Scarr
Director

The Connecticut Legislature is considering a bill to promote student financial literacy. We support the bill and are running our own financial education program on campuses across Connecticut.

Report | ConnPIRG Education Fund | Consumer Protection

Debt Collectors, Debt Complaints:

This is the fifth in a series of reports that review complaints to the CFPB nationally and on a state-by-state level. In this report we explore consumer complaints about debt collection, with the aim of uncovering patterns in the problems consumers are experiencing with debt collectors and documenting the role of the CFPB in helping consumers successfully resolve their complaints.

ConnPIRG Supports Ratepayer Consumer Protection Bill

By | Abe Scarr
Director

There is a hearing today for a ConnPIRG supported bill that would provide important consumer protections on electric bills.

Label GMO Foods

While the U.S. remains the only industrialized country without mandatory GMO labeling, some major grocery stores, like Whole Foods, have committed to label foods containing genetically modified ingredients. But labeling GMO foods shouldn’t be the exception—it should be the law.

News Release | ConnPIRG Education Fund | Consumer Protection

Report: Citibank Most-Complained-About Credit Card Company in Connecticut

Connecticut consumers file more complaints about Citibank than any other credit card company, according to a report released today by ConnPIRG Education Fund. The report, which looked at data from the Consumer Financial Protection Bureau’s (CFPB) public Consumer Complaints Database, also found that Connecticut consumers are 7th most likely to file credit card complaints,

Report | ConnPIRG Education Fund | Consumer Protection

Credit Cards, Consumer Complaints

This is the fourth in a series of reports that review complaints to the CFPB nationally and on a state-by-state level. In this report we explore consumer complaints about credit cards with the aim of uncovering patterns in the problems consumers are experiencing with their credit cards and documenting the role of the CFPB in helping consumers successfully resolve their complaints.

Pages

Subscribe to RSS - Consumer Protection

Priority Action

Tell Stop & Shop's COO: Stand with consumers and give us the right to know what's in our food. Label your store-brand products that contain GMOs.

Support Us

Your donation supports ConnPIRG’s work to stand up for consumers on the issues that matter, especially when powerful interests are blocking progress.

Consumer Updates

Join our network and stay up to date on our campaigns, get important consumer updates and take action on critical issues.